Terms of Service

Last updated: 2026-02-16

Version: 2026-02-21-v1

1. Acceptance of Terms

By accessing or using Jugg.ai (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms constitute a legally binding agreement between you and Jugg.ai.

2. Description of Service

Jugg.ai is an AI-powered platform that helps users build and manage SaaS applications using autonomous AI agents. The Service includes: AI agent pipeline operations, GitHub repository integration, competitor analysis, automated code generation, testing, deployment, and marketing features.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate, complete, and current information during registration.

4. Credits and Billing

The Service operates on a credit-based system. Credits are consumed when AI agents perform operations. We reserve the right to modify pricing with 30 days’ notice.

Cancellation: You may cancel your account at any time. There are no lock-in periods beyond your current billing cycle. Unused credits at the time of cancellation will be refunded on a pro-rata basis where required by applicable consumer protection law.

Automatic renewal: If you subscribe to a plan, it will renew automatically at the end of each billing period. We will notify you at least 14 days before any renewal. You can turn off auto-renewal at any time in your Settings.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Use the Service to generate malicious code, malware, or harmful content
  • Violate any intellectual property rights through your use of the Service
  • Use automated tools to scrape or abuse the Service beyond normal usage
  • Circumvent any rate limiting, security, or access controls

6. Intellectual Property

You retain ownership of your code, repositories, and content. Code generated by AI agents for your projects belongs to you. The Service itself, including its design, algorithms, and branding, remains our intellectual property. AI-generated code is provided “as is” — you are responsible for reviewing and testing it before deployment.

7. GitHub Integration

By connecting your GitHub account, you grant us permission to read and write to your specified repositories as required by the AI agents. We store GitHub tokens encrypted at rest (AES-256-GCM). You can revoke access at any time through your Settings page.

8. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to: code errors, deployment failures, data loss, or revenue loss. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986.

9. Data Protection

Our handling of personal data is governed by our Privacy Policy. By using the Service, you acknowledge that you have read and understood our Privacy Policy. You may exercise your data protection rights at any time.

10. Account Termination

You may delete your account at any time through the Settings page. Account deletion is subject to a 30-day grace period, during which you can cancel the deletion. We may suspend or terminate your account for violations of these terms. Upon termination, all your data will be deleted in accordance with our Privacy Policy.

11. Modifications to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of New Zealand. Any disputes shall be subject to the jurisdiction of the courts of New Zealand, without prejudice to your rights under consumer protection legislation in your country of residence.

13. Data Portability & Deletion

You may export your data at any time through the Settings page. You may also request complete deletion of your account and all associated data. Account deletion is subject to a 30-day grace period, during which you can cancel the deletion. After the grace period, your data is permanently removed in accordance with our Privacy Policy.

14. Dispute Resolution

If you have a dispute with us, we encourage you to contact us first at legal@jugg.ai so we can try to resolve it through good-faith negotiation. If we cannot resolve the dispute informally, either party may refer the matter to the New Zealand Disputes Tribunal (for eligible claims) or the courts of New Zealand. Nothing in this section limits your rights under consumer protection legislation in your country of residence.

15. Contact

For questions about these Terms of Service, contact us at legal@jugg.ai.